Shipping policy
We do our best to process and ship every Veravyn order as quickly as possible while keeping you updated throughout the delivery process.
Free Shipping
We offer free shipping on all orders.
Order Processing Time
Orders are typically processed within 2–4 business days after your purchase is placed.
Business days do not include weekends or holidays. Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.
Estimated Delivery Time
After your order has shipped, estimated delivery time is typically 8–15 business days, depending on your location, carrier volume, customs processing, weather conditions, holidays, and other factors outside of our control.
Please note that exact delivery dates cannot be guaranteed.
Tracking Information
All orders include tracking.
Once your tracking number is sent, please allow 24–72 hours for tracking information to update in the carrier’s system. In some cases, tracking may show limited updates while the package is in transit. This does not always mean your package is delayed or lost.
Possible Shipping Delays
Occasionally, orders may take longer than expected due to:
- High order volume
- Carrier delays
- Customs inspections
- Weather conditions
- Holidays
- Incorrect or incomplete shipping information
We work hard to make sure every order arrives as soon as possible, but some shipping delays are outside of our control.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
Veravyn is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.
If you notice an error in your shipping address, contact us immediately at tryveravyn@gmail.com. We will do our best to help, but we cannot guarantee changes once an order has already been processed or shipped.
Order Has Not Arrived
If your order has not arrived within the estimated delivery window, please contact us at tryveravyn@gmail.com with your order number and tracking information.
We will help investigate the issue and work with you toward a resolution.
Package Marked Delivered But Not Received
If your package is marked as delivered but you have not received it, we recommend first checking:
- Your mailbox
- Front door or porch
- Building entrance
- Parcel locker
- Nearby areas around your home
- Neighbors or household members
If you still cannot locate your package, contact us at tryveravyn@gmail.com and we will do our best to assist you.
Contact Us
For any questions about your order, shipping status, or tracking information, contact us anytime at: